Provider research · No numerical rating
A remittance brand in the Zepz group. Conflicting payout descriptions and legal-entity checks keep it outside our verified comparisons.
Desk research checked: 2026-09-14. Review: KudiCompass — AI-assisted desk research. No transfer was executed as part of this research.
Who operates the service?
Sendwave’s help pages identify WorldRemit Ltd in UK regulatory information. CBN lists Chime Inc (Sendwave). The US CFPB’s 2023 action concerned Chime Inc doing business as Sendwave. These names need matching to the current customer contract and payout chain before route approval.
Fees and exchange rates
Sendwave says cost can depend on currencies, funding, payout method and amount. Do not assume all Nigeria transfers are fee-free. No complete current quote or approved welcome offer is recorded.
Delivery times
We have no independently observed transfer timing. On 17 October 2023 the CFPB issued an order against the then operator concerning misleading speed and cost representations and other remittance-rule violations. This historical action does not by itself establish current service performance.
Customer-fund protection
A brand name or group membership does not establish the protections on a particular account. Current contracting entity, fund protection and country-specific permissions remain open checks.
Complaints and refunds
Use the provider’s linked Help Center to request the current complaint and refund procedure. Keep the receipt and correspondence. We have not independently verified cancellation deadlines for the four origin markets.
Limitations and unresolved checks
The current help page lists UK, US and Canada among sending countries, but not Germany. Nigeria pages mix cash-pickup and other payout descriptions; NGN bank availability is not treated as confirmed. No safety or speed recommendation is made.
Routes to Nigeria
United Kingdom
Not included in our verified comparison
Availability: Listed among sending countries; Nigeria is listed as a destination. Route approval is pending.
Operator: Country-specific contracting entity and permissions still being checked.
How to pay: Confirm supported methods in the country-specific checkout.
Payout: CBN lists Chime Inc (Sendwave); current contracting and bank-payout arrangements require clarification.
Limits: Personal account and route limits have not been verified.
Fees: No complete quote collected; cost is unknown.
Route checked: 2026-09-14
United States
Not included in our verified comparison
Availability: Listed among sending countries; Nigeria is listed as a destination. Route approval is pending.
Operator: Country-specific contracting entity and permissions still being checked.
How to pay: Confirm supported methods in the country-specific checkout.
Payout: CBN lists Chime Inc (Sendwave); current contracting and bank-payout arrangements require clarification.
Limits: Personal account and route limits have not been verified.
Fees: No complete quote collected; cost is unknown.
Route checked: 2026-09-14
Canada
Not included in our verified comparison
Availability: Listed among sending countries; Nigeria is listed as a destination. Route approval is pending.
Operator: Country-specific contracting entity and permissions still being checked.
How to pay: Confirm supported methods in the country-specific checkout.
Payout: CBN lists Chime Inc (Sendwave); current contracting and bank-payout arrangements require clarification.
Limits: Personal account and route limits have not been verified.
Fees: No complete quote collected; cost is unknown.
Route checked: 2026-09-14
Germany
Not included in our verified comparison
Availability: Germany was not listed in the sending-country FAQ checked. Do not assume it is supported.
Operator: Country-specific contracting entity and permissions still being checked.
How to pay: Confirm supported methods in the country-specific checkout.
Payout: Not yet verified for comparison inclusion.
Limits: Personal account and route limits have not been verified.
Fees: No complete quote collected; cost is unknown.
Route checked: 2026-09-14
Sources and review scope
- Supported routes and help — 2026-09-14
- Nigeria route information — 2026-09-14
- Trust and regulation — 2026-09-14
- 2023 CFPB action — 2026-09-14
- CBN IMTO directory — 2026-09-14
Commercial status: No approved publisher agreement is recorded for this profile.